Services · Email & SMS marketing
Email and SMS marketing that drives repeat sales
We plan, design and automate Klaviyo email and SMS programmes that reach each subscriber with the right message at every stage of the customer lifecycle.
Overview
Conversion-driven email strategy
Email is one of the most profitable channels an online store has, and Klaviyo is one of the best platforms to run it, with powerful segmentation and automation for both email and SMS.
We build email and SMS strategies around your customer journey, using purchase history and behaviour to send messages people want to open, from welcome series to post-purchase upsells.
What we set up
- Welcome and browse-abandonment flows
- Abandoned cart and checkout flows
- Post-purchase, upsell and win-back flows
- Campaign calendar and newsletters
- List growth and sign-up forms
- Segmentation and personalization
- SMS alongside email
What we do
A custom email marketing programme
Email strategy audit
We review your current email and SMS marketing, find problem areas and show you the biggest opportunities for growth.
Emails and SMS that convert
Automated flows that target pre- and post-purchase moments to lift sales and customer lifetime value.
Design that gets read
Templates structured for how people actually read email, from the simplest message to the most complex promotion.
Platform migration
Moving to Klaviyo? We handle data migration, templates, integrations and warming up your sending so emails land in the inbox, not spam.
Deliverability
List hygiene, authentication and sending practices that protect your sender reputation.
Clear reporting
Reports on revenue per recipient, flow performance and list growth.
How it works
Flows that sell on autopilot
01
Welcome series
Turn new subscribers into first-time buyers.
02
Abandoned cart
Recover shoppers who left items behind.
03
Post-purchase
Thank, cross-sell and ask for reviews.
04
Win-back
Bring lapsed customers back with the right offer.
Free audit
Get a free email and SMS marketing audit
We look at your list, past campaigns, flows and competitors, and show you where email revenue is being left on the table.
01
No obligation
Your audit is free, with no strings attached.
02
Your current situation
We review your contacts, past campaign reports, ideal customer profile and competitors.
03
What your audience wants
We identify the content and offers your customers respond to most.
04
Ready when you are
If we are a good fit, we can kick off right away.
FAQ
Frequently asked questions
What types of email marketing are there?
The main types are welcome emails that introduce new subscribers to your brand, promotional emails for products, offers and events, newsletters that keep your audience up to date, and automated emails that re-engage lapsed customers or share post-purchase information.
Does email need constant new content?
Fresh content matters, but it does not always have to be brand new. Repurposing, such as turning a blog post into an email series, lets you reach more people without extra production time.
How can I improve my open rate?
Start with subject lines that earn the open: personal, specific, curious or timely. A clean list, a good sender reputation and sending to engaged segments all help too.
Why does list segmentation matter?
Segmentation lets you send more relevant emails to each group of customers. That usually means higher open and click rates, fewer unsubscribes and customers who come back to buy again.
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